Privacy Policy
At Overview Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect information to provide better services to our clients and improve our AI development and consulting offerings. The types of information we collect include:
"Your privacy is our priority. We only collect information that is necessary to deliver exceptional service and never sell your personal data to third parties."
1.1 Personal Information
When you engage our services, we may collect:
- Name, email address, and contact information
- Company name and business information
- Project requirements and technical specifications
- Communication records and feedback
1.2 Technical Information
We automatically collect certain technical information:
- Website usage data and analytics
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for legitimate business purposes including service delivery, communication, and business improvement.
2.1 Service Delivery
Your information helps us deliver personalized and effective services:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Communication & Support | 3 years after last contact |
| Project Data | Service Delivery | 7 years for legal compliance |
| Analytics Data | Website Improvement | 2 years |
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers under strict confidentiality agreements
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.
5. Your Rights
You have the right to access, update, or delete your personal information. You can also opt-out of communications and request data portability.
6. Cookies and Tracking
We use cookies to improve your experience on our website. You can control cookie settings through your browser preferences.
7. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at privacy@overviewlabs.com or visit our contact page.